FAQ

RETURNS & EXCHANGES

We accept returns and exchanges up to 14 days from purchase. Returned item must be unworn and unused.
1. Within the 14 days please email jess@rangeroutdoor.com.au stating your order number and return or exchange request.
2. We will reply to you with the proceeding steps to complete your request
 

SHIPPING 

How much will my shipping cost?
We offer free shipping for orders over $100. Orders below $100 will be shipped by regular Australia Post at a flat rate of $10. Orders below $50 will be shipped by regular Australia post at a flat rate of $5.
We also offer express shipping with a guaranteed next day delivery at a rate of $15.
How long will shipping take?
Please allow 2-5 business days for standard shipping within Australia. 
 

FAULTY PRODUCT

What if my product has a fault?
If you believe your product may be faulty, please send an email to jess@rangeroutdoor.com.au stating your order number and problem with the product. We will reply to you with further instructions.